Strategic Operations Manager, Human Resources

The People Services (Human Resources) Manager goal is to align HR strategies with organizational objectives to DaVita management and teammates within an assigned geographic area supporting the business goals, mission, and core values of the company.
 
Essential Job Functions:

• Strong business process and customer focus with the ability to drive meaningful and effective change.
  
• Partner with senior leaders to identify talent gaps at various levels, create and implement customized plan.
  
  
• Provide expertise and guidance regarding company policy, legal considerations and compliance with core values
• Act as a subject matter expert in the area of teammate relations.  Work with leaders to resolve teammate relations issues 
• Facilitate and guide engagement activities that foster individual growth consistent with Mission and Values
• Investigate and recommend course of action for teammate complaints and grievances within assigned area
• Monitor teammate relations environment and provide training and coaching to management to boost retention and productivity
• Partner with other People Services Managers and Directors to ensure appropriate balance and consistency between local solutions and company wide practices
• Implement programs that foster communication and create favorable work environments at all levels of assigned areas.  Develop and track measurements to support expected outcomes
• Assist in the development and implementation of effective recruitment processes and ensure that managers receive training and coaching on those processes.  Assist with and/or lead efforts to improve recruiting metrics within assigned areas
• Develop and/or deliver a variety of People Services related training programs to all levels of the organization
• Identify emerging issues or trends that indicate a need to modify policy application, change in operational guidelines or necessitate training within the management team supported.
• Work as a functional team member during departmental growth phases, relocations, and reductions in force
• Participate in and/or lead a variety of projects including, but not limited to, Teammate Satisfaction Survey action planning and pay practice/equity reviews, Team Development, and Succession Planning

Other Duties as Assigned

• Understand and follow DaVita employment guidelines and procedure
• Attend team meetings
• Must be able to work overtime with little or no notice
• Other duties as assigned

 

The skills to operate effectively in this position will generally be acquired through:

• Bachelors degree in Business, Human Resources or related field required
• 5 or more years of human resources/operations experience preferably in healthcare with an emphasis in business process, engagement activities, teammate relations, coaching, and leadership development with at least 3 years in a management level role
• Demonstrated ability to develop effective relationships at all levels of the organization and to influence outcomes positively
• Must be able to effectively communicate to all levels of teammates and work in a diverse environment
• Ability to proactively identify and analyze issues in the workplace and implement solutions
• Solid experience in Recruiting and Interviewing required
• Demonstrated ability to effectively manage multiple priorities
• Platfo...